Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

A message to our patients: (UPDATED) – April 23, 2020

It is our commitment to remain open and available 7 days a week, with access 24-hours a day.

Please call the office to schedule your child’s well-visit and other medical care visits. Our office is a safe environment. Summer is our busiest time for physicals.

Please call now to schedule AVAILABLE visits for May-July.

We are fully operational in our enhanced safe environment. Rest-assured we have incorporated increased sanitizing and safety measures to facilitate the same exceptional care we have always provided. Each exam room is sanitized between each patient visit.

NEW: Appointment Procedures and Hours

8:30AM –   5:30PM    Virtual appointments

9:00AM – 12:00PM    Scheduled and CLEARED acute care visits

1:00PM –   5:30PM    Scheduled well-visits and CLEARED chronic care visits

Lunch Hours

Our office is now closed between 12:00 and 1:00 for lunch as we sanitize our office for afternoon visits.

There are no-available walk in hours for the foreseeable future

All appointments must be scheduled. If you show up without an appointment, you will be asked to return to your car to call the office to schedule an appointment.  In most cases, we will be able to accommodate you quickly with an office or virtual visit.

Waiting Rooms ARE CLOSED

We have always provided separate waiting rooms and exam rooms for our sick and well patients. We have incorporated extra steps as further precautions and no longer allow patients in our waiting rooms.

You must be CLEARED prior to being permitted to have an in-office visit

Clearing Protocol:

Patient & immediate family members must not have a cough AND fever (at the same time) in the past 14 days

AND…

Patient & immediate family members must not have traveled outside the US in the past 14 days

AND…

Patient & immediate family members must not have had direct contact with anyone with suspected or confirmed COVID-19.

No symptomatic COVID-19 patients will be allowed in the office at any time. ARRANGEMENTS WILL BE MADE FOR YOUR CHILD’S CARE RANGING FROM A VISIT IN THE PARKING LOT TO REFERRING TO APPROPRIATE CARE

ALL in-person appointments

You and your child will be greeted and CLEARED to enter the office by our staff in our entryway vestibule. We reinforce only ONE parent will be allowed with the child into the office during both routine and acute care visits. Exceptions may be made for interpreters & in other appropriate instances. Our entire office wears masks and we require the same from patients and parents.

 

What Happens If You Are NOT Cleared?

We’re still here to help! We will ask you to return to your car and to call the office to schedule a virtual visit with one of our providers. In most cases, we will be able to accommodate you right away and provide appropriate medical care if you are NOT cleared.

How to Make an Appointment

Call the office:  908-508-0400 choose option 4

The Pediatric Center offers virtual telemedicine, in addition to our regular in-office appointments. Learn more here.

How Do You Speak with a Nurse?

Call the office:  908-508-0400 option 2

For the latest official information about COVID-19, visit New Jersey COVID-19 Information Hub for 24-hour assistance. For additional information, visit the Center for Disease Control.

Reminders:

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing
  • Clean your hands often by washing them with soap and water for at least 20 seconds or using an alcohol-based hand sanitizer that contains 60%–95% alcohol immediately after coughing, sneezing or blowing your nose. Soap and water should be used if hands are visibly dirty.
  • Please remain home and avoid groups of people
  • Maintain 6 feet social distancing at all times
  • Wear a mask when you leave your house and eye protection
  • If your child develops a fever, cough or shortness of breath, call The Pediatric Center first (908-508-0400) and together, if required, we will help direct you to additional resources

Taking these important measures will benefit the population as a whole and prevent spread of the disease to parents, siblings, grandparents, neighbors, and people in stores or medical offices/hospitals.

These are extraordinary days indeed.  Everything we are implementing is designed with the safety and welfare of your precious children in mind. We will do all that we can to continue to deliver world class compassionate care, despite the inconveniences that we all will encounter along the way.   

Dr. Steven Moskowitz and staff at The Pediatric Center

Comments are closed.